At Fashion Jewellers, we are committed to delivering your jewellery safely, securely, and in a timely manner. Please review our shipping policy below for full details.

Order Processing

All orders are carefully processed within 1–3 business days. Once your order has been prepared and dispatched, you will receive a confirmation email with tracking details.

Shipping Within the UK

We offer reliable shipping across the United Kingdom.

  • Standard Delivery: 3–5 business days
  • Free Delivery: Available on all orders over £99

Please note that delivery times may vary during peak seasons or due to unforeseen circumstances.

International Shipping

Currently, we primarily serve customers within the United Kingdom. For international shipping enquiries, please contact our support team prior to placing your order.

Tracking Your Order

Once your order has been dispatched, a tracking link will be provided via email so you can monitor your delivery in real-time.

Delivery Partners

We work with trusted courier partners to ensure your order arrives safely and on time.

Delivery Issues

If you experience any issues with your delivery, including delays or missing items, please contact us at support@fashionjewellers.co.uk. Our team will be happy to assist you.

Incorrect Address

Please ensure that your shipping details are accurate at the time of purchase. Fashion Jewellers is not responsible for delays or losses caused by incorrect or incomplete addresses.

Damaged or Lost Packages

In the rare event that your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery. We will investigate the issue and provide a suitable resolution.

Contact Us

For any questions regarding shipping, feel free to reach out to our support team at support@fashionjewellers.co.uk.